We’ve rolled out a major update to Keep The Fees built to make the platform easier to use, more flexible for growing studios, and more powerful for day-to-day operations.
This update includes multi-location support, gift cards, stronger client balance management, expanded appointment tools, better forms, improved reporting, and a completely refreshed experience across the platform.
Whether you run one shop or multiple locations, this update is designed to help you work faster, stay organized, and have better visibility across your business.
A More Modern Keep The Fees
Keep The Fees now has a fully refreshed experience across the platform.
This includes:
A cleaner, more modern interface
Light mode and dark mode
Global search throughout the software
You can now quickly search for clients, appointments, and more from anywhere in the system, making it easier to find what you need without bouncing between tabs.
Multi-Location Support
One of the biggest updates in this release is full multi-location support.
Keep The Fees now supports a structure that allows you to manage:
One organization
Multiple locations under that organization
Artists assigned to those locations
With this update, studios can:
Use one login across multiple locations
Switch between shops more easily
Cross-book between locations
View the business at both the location and organization level
This gives owners, managers, and booking staff much better visibility and makes it easier to support larger or growing studio operations.
Home
The section previously known as Dashboard is now called Home.
Home still gives you insight into your shop’s performance, but it now does so in a more flexible way.
What’s new on Home:
Revenue, customers, cash payments, and card payments now update based on the timeframe you select
Card payments are now shown in dollar amounts
A new Bookings vs. Walk-Ins section shows how clients are coming into the shop
Recurring clients, clocked-in staff, and popular services are still available, with improved visibility and more flexible time-based reporting.
Checkout
Checkout has been improved to make the payment process more flexible and easier to manage.
You can now:
Add services, products, and piercings more quickly
Send receipts directly from checkout by text or email
Split payments in more flexible ways
Send invoices
Enter cards manually
Redeem gift cards during checkout
Log tips before payment is taken, even if the tip is paid outside the main transaction method
Overall, checkout now gives shops more flexibility in how they collect and manage payments.
Sales
There is now a dedicated Sales section in the platform.
Sales includes:
Transactions
Cash Drawer
Coupons
Gift Cards
This brings key financial tools into one place and makes them easier to manage.
Coupons also now support location-specific use, which is especially helpful for multi-location shops.
Gift Cards
Gift cards are one of the biggest additions in this update.
Studios can now issue, track, manage, and redeem gift cards directly inside Keep The Fees.
With gift cards, you can:
Issue a gift card for a specific dollar amount
Add a recipient name and email
Include a personal message
Send the gift card digitally with a unique code
You can also view:
Outstanding balances
Total gift cards issued
Recent gift card activity
Individual gift card details, including remaining balance and usage history
Gift cards can also be redeemed during checkout, giving shops a new way to drive revenue and bring clients back in.
Appointments
Appointments has expanded significantly and now includes:
Upcoming
Calendar
Requests
Waitlist
This gives shops more ways to manage scheduling depending on what they need to do.
Upcoming Appointment View
A new Upcoming view makes it easier to see what’s ahead on the calendar.
You can:
View appointments by day, week, or month
Filter by artist
Quickly identify openings
Click into appointments to view full details
Appointment Waitlist
Appointment Waitlist is a new feature designed for shops that want a better way to track clients waiting for availability.
With Waitlist, shops can:
Add a client who is waiting to book
Select the artist, service, or booth
Add preferred dates and times
Keep notes on what the client wants
Book directly from the waitlist when time becomes available
More Flexible Scheduling
Appointments now also support:
Multiple services on one appointment
Multiple artists on one appointment
Easier request linking
Multiple reference images
This gives shops more flexibility when managing larger or more detailed appointments.
Clients
The Clients section remains where shops can manage client records and signed consent forms, but it now includes some major improvements.
Client Balances
One of the biggest changes in this update is how balances and deposits are handled.
Deposits now live on the client profile instead of being tied to an individual appointment.
This client balance can include:
Deposits
Gift cards
Store credit
From the client profile, shops can:
See a client’s full available balance
Adjust balances directly
Apply gift card codes
View a full history of balance activity
This makes it much easier to manage larger projects where clients pay over time.
Connections
A major new feature in client profiles is Connections.
Connections allow you to link clients together in the system.
This can be especially useful for:
Linking a minor to a parent or legal guardian
Allowing a connected parent account to sign consent forms
Keeping related clients more organized in the system
Catalog
Catalog is a new centralized area for managing what your shop offers.
This section brings together:
Services
Products
Categories
Shops can now:
Organize services and products into categories
Configure commission settings during service setup
Manage booking settings at the category level, including minimum notice, advance booking windows, and online booking availability
Gift cards can also be added as products for faster access during checkout.
Team and Permissions
The Team section has been rebuilt to better support real studio roles and multi-location workflows.
Artists and Users
Keep The Fees now separates Artists and Users.
Users can include:
Owners
Managers
Front desk staff
Other non-artist team members
This creates a more flexible setup for shops with different roles.
Security Groups
Permissions have been completely redone and are now managed through Security Groups.
This allows shops to:
Create role-based permission groups
Control what different people can see and do
Set permissions by location or across multiple locations
This gives studios much more control over how their team operates inside the system.
Settings
Settings has also been expanded to make shop management easier.
From Settings, shops can now manage:
Company-level settings
Individual shop settings
Notifications
Integrations
Branding
This also includes improved branding for outgoing communication, such as using your shop logo in emails and adjusting email colors to better match your studio.
New notification options have also been added, including updates when appointment requests are accepted and when appointments are booked.
Forms
Forms still live in their own dedicated section and include:
Consent forms
Request forms
Aftercare forms
Two major updates here are:
Spanish Form Support
Consent forms and request forms are now available in Spanish, including labels and instructions shown to the client.
Form Templates
Forms can now be saved as templates and reused, which is especially helpful for shops creating multiple forms for different artists or workflows.
Reporting
Reporting has been expanded in important ways.
Client Balance Report
A new Client Balance Report gives shops visibility into outstanding balances across clients, including:
Total balance
Deposits
Gift cards
Store credit
This can be especially useful for reviewing unused balances and bringing clients back in.
Multi-Location Reporting
Reporting is also much stronger for multi-location shops.
Studios can now:
View reporting across all locations
Compare locations more easily
Review performance by shop
Build a clearer picture of overall company performance
In Summary
This update represents far more than a visual refresh.
It brings meaningful improvements to the way studios operate inside Keep The Fees, including:
Multi-location support
Gift cards
More flexible checkout
Expanded appointment workflows
Stronger client balances and profile management
Better team permissions
Improved forms
Expanded reporting
The result is a platform that is more flexible for growing shops, more organized for day-to-day use, and better equipped to support the real workflows of modern studios.
