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What’s New in Keep The Fees

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Written by Anthony Lopez
Updated over a month ago

We’ve rolled out a major update to Keep The Fees built to make the platform easier to use, more flexible for growing studios, and more powerful for day-to-day operations.

This update includes multi-location support, gift cards, stronger client balance management, expanded appointment tools, better forms, improved reporting, and a completely refreshed experience across the platform.

Whether you run one shop or multiple locations, this update is designed to help you work faster, stay organized, and have better visibility across your business.


A More Modern Keep The Fees

Keep The Fees now has a fully refreshed experience across the platform.

This includes:

  • A cleaner, more modern interface

  • Light mode and dark mode

  • Global search throughout the software

You can now quickly search for clients, appointments, and more from anywhere in the system, making it easier to find what you need without bouncing between tabs.


Multi-Location Support

One of the biggest updates in this release is full multi-location support.

Keep The Fees now supports a structure that allows you to manage:

  • One organization

  • Multiple locations under that organization

  • Artists assigned to those locations

With this update, studios can:

  • Use one login across multiple locations

  • Switch between shops more easily

  • Cross-book between locations

  • View the business at both the location and organization level

This gives owners, managers, and booking staff much better visibility and makes it easier to support larger or growing studio operations.


Home

The section previously known as Dashboard is now called Home.

Home still gives you insight into your shop’s performance, but it now does so in a more flexible way.

What’s new on Home:

  • Revenue, customers, cash payments, and card payments now update based on the timeframe you select

  • Card payments are now shown in dollar amounts

  • A new Bookings vs. Walk-Ins section shows how clients are coming into the shop

Recurring clients, clocked-in staff, and popular services are still available, with improved visibility and more flexible time-based reporting.


Checkout

Checkout has been improved to make the payment process more flexible and easier to manage.

You can now:

  • Add services, products, and piercings more quickly

  • Send receipts directly from checkout by text or email

  • Split payments in more flexible ways

  • Send invoices

  • Enter cards manually

  • Redeem gift cards during checkout

  • Log tips before payment is taken, even if the tip is paid outside the main transaction method

Overall, checkout now gives shops more flexibility in how they collect and manage payments.


Sales

There is now a dedicated Sales section in the platform.

Sales includes:

  • Transactions

  • Cash Drawer

  • Coupons

  • Gift Cards

This brings key financial tools into one place and makes them easier to manage.

Coupons also now support location-specific use, which is especially helpful for multi-location shops.


Gift Cards

Gift cards are one of the biggest additions in this update.

Studios can now issue, track, manage, and redeem gift cards directly inside Keep The Fees.

With gift cards, you can:

  • Issue a gift card for a specific dollar amount

  • Add a recipient name and email

  • Include a personal message

  • Send the gift card digitally with a unique code

You can also view:

  • Outstanding balances

  • Total gift cards issued

  • Recent gift card activity

  • Individual gift card details, including remaining balance and usage history

Gift cards can also be redeemed during checkout, giving shops a new way to drive revenue and bring clients back in.


Appointments

Appointments has expanded significantly and now includes:

  • Upcoming

  • Calendar

  • Requests

  • Waitlist

This gives shops more ways to manage scheduling depending on what they need to do.

Upcoming Appointment View

A new Upcoming view makes it easier to see what’s ahead on the calendar.

You can:

  • View appointments by day, week, or month

  • Filter by artist

  • Quickly identify openings

  • Click into appointments to view full details

Appointment Waitlist

Appointment Waitlist is a new feature designed for shops that want a better way to track clients waiting for availability.

With Waitlist, shops can:

  • Add a client who is waiting to book

  • Select the artist, service, or booth

  • Add preferred dates and times

  • Keep notes on what the client wants

  • Book directly from the waitlist when time becomes available

More Flexible Scheduling

Appointments now also support:

  • Multiple services on one appointment

  • Multiple artists on one appointment

  • Easier request linking

  • Multiple reference images

This gives shops more flexibility when managing larger or more detailed appointments.


Clients

The Clients section remains where shops can manage client records and signed consent forms, but it now includes some major improvements.

Client Balances

One of the biggest changes in this update is how balances and deposits are handled.

Deposits now live on the client profile instead of being tied to an individual appointment.

This client balance can include:

  • Deposits

  • Gift cards

  • Store credit

From the client profile, shops can:

  • See a client’s full available balance

  • Adjust balances directly

  • Apply gift card codes

  • View a full history of balance activity

This makes it much easier to manage larger projects where clients pay over time.

Connections

A major new feature in client profiles is Connections.

Connections allow you to link clients together in the system.

This can be especially useful for:

  • Linking a minor to a parent or legal guardian

  • Allowing a connected parent account to sign consent forms

  • Keeping related clients more organized in the system


Catalog

Catalog is a new centralized area for managing what your shop offers.

This section brings together:

  • Services

  • Products

  • Categories

Shops can now:

  • Organize services and products into categories

  • Configure commission settings during service setup

  • Manage booking settings at the category level, including minimum notice, advance booking windows, and online booking availability

Gift cards can also be added as products for faster access during checkout.


Team and Permissions

The Team section has been rebuilt to better support real studio roles and multi-location workflows.

Artists and Users

Keep The Fees now separates Artists and Users.

Users can include:

  • Owners

  • Managers

  • Front desk staff

  • Other non-artist team members

This creates a more flexible setup for shops with different roles.

Security Groups

Permissions have been completely redone and are now managed through Security Groups.

This allows shops to:

  • Create role-based permission groups

  • Control what different people can see and do

  • Set permissions by location or across multiple locations

This gives studios much more control over how their team operates inside the system.


Settings

Settings has also been expanded to make shop management easier.

From Settings, shops can now manage:

  • Company-level settings

  • Individual shop settings

  • Notifications

  • Integrations

  • Branding

This also includes improved branding for outgoing communication, such as using your shop logo in emails and adjusting email colors to better match your studio.

New notification options have also been added, including updates when appointment requests are accepted and when appointments are booked.


Forms

Forms still live in their own dedicated section and include:

  • Consent forms

  • Request forms

  • Aftercare forms

Two major updates here are:

Spanish Form Support

Consent forms and request forms are now available in Spanish, including labels and instructions shown to the client.

Form Templates

Forms can now be saved as templates and reused, which is especially helpful for shops creating multiple forms for different artists or workflows.


Reporting

Reporting has been expanded in important ways.

Client Balance Report

A new Client Balance Report gives shops visibility into outstanding balances across clients, including:

  • Total balance

  • Deposits

  • Gift cards

  • Store credit

This can be especially useful for reviewing unused balances and bringing clients back in.

Multi-Location Reporting

Reporting is also much stronger for multi-location shops.

Studios can now:

  • View reporting across all locations

  • Compare locations more easily

  • Review performance by shop

  • Build a clearer picture of overall company performance


In Summary

This update represents far more than a visual refresh.

It brings meaningful improvements to the way studios operate inside Keep The Fees, including:

  • Multi-location support

  • Gift cards

  • More flexible checkout

  • Expanded appointment workflows

  • Stronger client balances and profile management

  • Better team permissions

  • Improved forms

  • Expanded reporting

The result is a platform that is more flexible for growing shops, more organized for day-to-day use, and better equipped to support the real workflows of modern studios.

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