Managing your inventory properly is critical to keeping your shop running smoothly. The Inventory section is where all your shop's physical products live, everything from aftercare to jewelry. This is your virtual stockroom.
IMPORTANT: Be sure to set up your categories before adding inventory items. Categories will help you organize your products and make it easier to track stock and commissions later.
Inside the inventory view, you'll be able to:
Add, edit, or remove products
Track how much you paid (wholesale) and how much you sell for (retail)
Set low-stock alerts
Add commission structures
Manage jewelry and piercing items with attributes
Whether you’re selling aftercare or stocking high-end jewelry, this article will show you how to keep your digital shelves organized and ready.
Table of Contents
How to View Your Inventory
Step 1: Go to your Dashboard
Step 2: Click on Inventory then View Inventory from the dropdown
You’ll now be on the Shop Inventory page.
Understanding the Inventory Table (On Browser)
Each column in your inventory table gives you quick access to key details about your products. Here's a breakdown:
Favorite: Click the star icon to mark frequently sold items, like aftercare, as favorites. Favorited products show up first during checkout, helping staff move faster and remember to upsell.
Tip: This is a smart way to prompt artists or front desk staff to ask, “Would you like to grab some aftercare today?”
Image: Shows a thumbnail photo of the item. Adding clear images helps prevent confusion, especially for products with similar names or packaging.
Name: The name of the product as it appears on the inventory list and checkout.
Stock: Displays the current quantity available. This number auto-updates with every sale, but you’ll need to increase it manually when you restock.
Category: Displays which category the product belongs to (e.g., Aftercare, Jewelry, Merch). This is pulled from the category list you created earlier.
Price: Shows the product’s retail price, not including tax (if applicable).
How to Create a New Product
Step 1: Hover over Create and click Product
A new product creation screen will appear. Here’s how to fill out each field:
Photo: Upload a clear .jpeg or .png image of the product. This makes it easier for your team to identify items during checkout.
Item Name: Be specific. Include brand and size if applicable—for example: “Hustle Butter – 1oz.”
Retail Price: The price you charge clients. No need to add a dollar sign. Decimals are accepted.
Wholesale Price: This is the amount you paid per item from your supplier. You can typically find this listed on your invoice. If it's not specified, take the total amount you paid for the entire order and divide it by the number of units you received. This gives you an accurate per-unit cost that helps track profit margins and manage your pricing strategy.
SKU Code: SKU Code: This is your shop’s internal tracking ID for the product. It must contain at least one letter to ensure it's unique and easy to identify. Use a consistent format that works for your shop’s organization—for example: A12345 or 12345B.
Supplier SKU Code: This is the stock-keeping code provided by your supplier. It helps ensure you order the correct product every time and serves as a reference when restocking from vendor catalogs or websites.
Supplier Name: Enter the name of the company or vendor that supplied the product (e.g., Hustle Butter, Painful Pleasures). This helps with internal tracking, reordering, and identifying which items come from which suppliers, especially if you work with multiple vendors.
Restock URL: Paste the full product link from your supplier’s website. This makes restocking fast and easy, just click and reorder. It's especially helpful when multiple staff members manage inventory or when ordering from suppliers with similar product names or variants.
Current Stock: Enter the number of units you currently have on hand.
Stock Low Alert: Set the minimum stock level that should trigger a restock notification. When your inventory drops to this number, the system will automatically send an email alert to your shop’s contact email. This helps prevent running out of key items and ensures you have enough lead time to reorder before stock runs out.
Category: Choose the correct product category from the dropdown list you created earlier.
For Sale (toggle): Keep this turned ON if you want the product available to sell in the system.
Charge Tax on Sale (toggle): Enable this to apply your local sales tax automatically at checkout. Make sure this aligns with your local tax laws.
Tip: The more complete your product entries are, the easier it is to manage restocks, track sales performance, and keep your team efficient at checkout.
Once you're done, click Add Item.
You’ll now see a Commission Setup Pop-Up:
Here, you can assign commission percentages to any artists who should earn from selling this product. This is perfect for situations like artist-branded merch or when an artist is responsible for product sales (e.g., aftercare or jewelry).
If this product doesn’t require a commission payout, simply click Skip. You can always add or change commission settings later from the artist’s profile or the commission settings page.
If you've added Commissions click Update.
You have now successfully added your product!
How to Add Jewelry
If you're adding jewelry, hover over Create and Click Piercing instead of Product.
Reminder: Be sure to set up all Piercing Attributes beforehand. This ensures you can assign proper specs to your jewelry.
Phase 1 – Jewelry Top
You'll see a pop-up window with all your piercing attributes.
Fill out all the fields according to the top piece of the jewelry (e.g., gauge, material, gemstone, etc.)
Enter SKU code, supplier SKU, category, retail/wholesale pricing, current stock, and supplier name
Click Next when done.
A pop-up will appear, click Create.
Phase 2 – Jewelry Backing
You'll now fill in the backing details (second piece of the jewelry).
All details from the Jewelry top will carry over. Be sure to update the attributes for the specific backing.
Once you have all your details entered, Click Next.
Another pop-up will confirm, click Next again.
You’ll now see an Overview page.
Click Previous if you need to make changes or Done if everything looks good.
A success message will appear. You can choose to add another piece or return to the inventory list.
Editing and Deleting Products
Need to update details like price, stock, or supplier info?
Click Edit next to the product in your inventory table
Adjust any fields as needed—pricing, stock count, category, etc.
When finished, click Save Changes to apply your updates
Need to remove an item?
Click the three-dot on the top right
Select Delete to remove it from your active inventory
Note: Deleting an item will prevent it from being used in future checkouts, but it will still appear in past reports and transaction history. This ensures you maintain full visibility for record-keeping and audits.
Conclusion & Next Steps
Congrats! You’ve added your first products to the inventory system! 🎉
This is a major step in keeping your studio organized and your front desk running efficiently. Accurate inventory allows you to manage stock levels, track sales trends, and set up commissions easily.
If you haven't yet, make sure to check out the related article:
Having these fully set up ensures every product is tagged, tracked, and optimized to support your studio’s growth.